SSR Security is your best choice to contract concierge service to in the lower mainland. We take great pride in our team of fully licensed, bonded and insured concierge staff. Our concierge staff is highly trained, experienced, professional, reliable, dependable, committed & customer service oriented. Concierge Service is additional help & one stop for all the questions regarding the building.
Staff at SSR Concierge and Security services are not only trained to provide superior service, but they are also licensed security guards, regulated by the the government of British Columbia. Because each building has unique needs and requirements, SSR takes pride in being flexible and responsive to the strata councils, management companies and residents we serve. Although some companies provide concierge service as an add-on extra, with SSR it’s our specialty.
Hiring, training, scheduling, and managing sick leaves, day off and other issues that are common in the security industry are very different from other staff positions.
At SSR Security we understand these every day challenges very well, have great experience in the past, and do the job for you letting you focus on other important matters.
Our Concierge Service division is very flexible & can work according to Property Management, Developer or Strata Council needs. We not only provide concierge service but we manage all aspects of the service including and not limited to; staffing, training & preparing concierge manual and other documents.
We prepare customized documents to be implemented at your building such as move in/out form, delivery forms, key control log, communication log, dry-cleaning log, amenities room booking form, contractor schedule log, game room booking forms & mechanical & electrical inspection reports.
Since all our concierge staff have a security license, you get the extra layer of protection & knowledge of a Security Guard. We can also customize the uniform as per the requirements and can provide Suits depending on the requirements*.
Concierge staff plays a vital role in both residential & commercial buildings; they are responsible for overall safety & security of the building residents or tenants. Some of the major duties of our concierge staff include but not limited to:
At SSR Security, we are just not limited to these tasks but we will take the time to understand the security and concierge challenges you face and help you develop an integrated program customized to address your individual situation, needs and budget.
There are also so many other duties such as simply calling a cab or reserving a dinner table. Our concierge staff can do all this without a problem. We offer extensive training to all our concierge staff so they can perform their duties professionally and we also provide customized training programs based on the building they are scheduled at. We have been providing concierge services to various Property Management companies.